Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy explains how Solvera (operated by R95 Digital Agency) collects, uses, protects, and shares personal information when you use our platform.

Solvera is committed to transparency and the highest standards of privacy and data protection. We comply with the Google API Services User Data Policy, the EU General Data Protection Regulation (GDPR), and other applicable privacy laws.

1. Information We Collect

We collect only the data necessary to provide our services:

Basic account data: name, email address.
Business data: company and service details you provide to create ad campaigns.
Google Ads data: account, campaign, and reporting information retrieved only after you grant explicit OAuth consent.
Usage data: technical logs and settings to improve platform performance and security.

We do not collect unnecessary or unrelated Google user data.

2. How We Use Your Data

Your data is used solely to:

Connect your Google Ads account with Solvera.
Create, manage, and optimize advertising campaigns.
Provide reports and analytics back to you.
Improve platform reliability, security, and features.
Respond to customer support requests.

We never use Google Ads data for profiling outside of campaign management, never resell it, and never share it with unauthorized third parties.

3. Data Sharing

We do not sell, rent, or trade your data. We may share it only:

With your explicit consent, such as when you connect Google Ads.
With trusted service providers that support Solvera’s infrastructure under strict contractual obligations (data processors).
As required by law or regulatory authorities.

4. Compliance with Google Policies

All data obtained from Google APIs is handled in accordance with the Google API Services User Data Policy. Specifically:

Google Ads data is used only for features you actively request (campaign creation, management, reporting).
Data is never used for advertising to third parties, resale, or unrelated profiling.
Data is never used to train AI/ML models.

5. Data Protection and Security

We apply industry-standard and advanced safeguards to protect sensitive Google Ads data and personal information, including:

Encryption: all data is encrypted in transit (TLS/HTTPS) and at rest.
Secure storage: OAuth tokens and sensitive credentials are stored in secure, access-controlled environments.
Access control: only authorized employees with a strict business need can access user data; role-based access is enforced.
Monitoring and logging: all access to sensitive data is logged, monitored, and periodically reviewed.
Data minimization: we collect and retain only the minimum amount of data required.
Incident response: we maintain policies to quickly detect, respond to, and remediate any data security incidents.

6. Data Retention and Deletion

Google Ads data and OAuth tokens are stored only as long as needed to provide services.
If you disconnect your Google account, all associated tokens are revoked immediately.
If you delete your Solvera account, all Google Ads data and related personal data are permanently deleted within 30 days.
Backups are securely deleted within 90 days.

7. User Rights

You have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for Google Ads access at any time.
Request data portability where applicable.
File a complaint with a supervisory authority (for EU users).

To exercise these rights, please contact us at support@solvera.cz.

8. International Data Transfers

If data is transferred outside the EU/EEA, we use lawful safeguards such as Standard Contractual Clauses (SCCs) to protect your data.

9. Children’s Privacy

Our services are not directed at children under 16, and we do not knowingly collect data from them.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The Effective Date above will always show the latest version. Material changes will be communicated via our website or email.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Solvera – R95 Digital Agency
Email: support@solvera.cz
Website: https://solvera.cz